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Annual Maintenance Contract

Technology doesn't stay reliable on its own. Servers age, networks drift out of configuration, cameras go offline, and software quietly falls behind on updates — usually without anyone noticing until something actually breaks. An Annual Maintenance Contract keeps that from happening. Instead of calling us only when things go wrong, you get scheduled upkeep, faster support, and predictable costs — all year round.

At Sastecs, AMC isn't a one-size-fits-all add-on. We tailor coverage around what you're actually running — whether that's a single server room or a full building's worth of connected systems.

Why Business Chooses an AMC?

Calling a vendor only after something breaks means paying inflated emergency rates, waiting longer for a response, and dealing with downtime you didn't plan for. An AMC changes that. For one fixed annual cost, you get:

 Regular check-ups

It that catch small issues before they turn into failures.

Priority response

When something does go wrong, instead of waiting in line behind everyone else.

Predictable budgeting 

It provides maintenance costs planned for the year, not sprung on you as surprise repair bills.

IT & Infrastructure AMC

🖥️

IT AMC

End-to-end coverage for your overall IT environment, so instead of juggling separate vendors, you have one team accountable for keeping everything running.

🗄️

Server AMC

Regular health checks and rapid response when a server starts acting up, before it turns into downtime.

🌐

Network AMC

Ongoing maintenance for routers, switches, firewalls, and cabling, so your connectivity stays stable and secure.

💾

Storage AMC

Continuous monitoring of your storage systems and backups, catching capacity issues before data is ever at risk.

🔧

Software AMC

Patches, updates, and license renewals handled on schedule, keeping your software current, secure, and compliant.

☁️

Cloud AMC

Ongoing management and optimization of your cloud environment as your usage evolves.

🔗

Website AMC

Regular updates, security patches, and uptime monitoring, so your website stays fast, safe, and online when clients need it.

Security & Access AMC

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CCTV AMC

Routine servicing of cameras, recorders, and storage, so your surveillance system is actually working when you need footage most.

🔑

Access Control AMC

Ongoing upkeep of door locks, card readers, and biometric systems, keeping your access points secure and functioning.

Building & Industrial AMC

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BMS AMC

Continuous support for your Building Management System — HVAC, lighting, elevators — keeping your facility running efficiently day to day.

⚙️

PLC AMC

Maintenance for the industrial controllers driving your production line, reducing the risk of unexpected halts.

📡

IoT AMC

Keeping your connected devices and sensors online, calibrated, and reporting accurately over time.

Preventive vs. Corrective Maintenance

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Preventive Maintenance

Scheduled visits and checks carried out before anything breaks — cleaning, testing, calibration — aimed at catching small issues before they become expensive ones.

🚨

Corrective Maintenance

When something does fail, this is the repair work that gets it back online, fast, and without the guesswork of starting from scratch each time.

SLA Packages

Every AMC comes with a Service Level Agreement — a clear, written commitment to how quickly we respond and what's included, so you know exactly what to expect.

Basic

Scheduled preventive visits, standard business-hours support, and next-business-day response for non-critical issues.

Standard

Everything in Basic, plus faster response times, priority scheduling, and extended support hours for day-to-day operational needs.

Most Comprehensive

Premium

24/7 priority support, guaranteed response times for critical issues, and on-site visits when remote support isn't enough — built for systems that can't afford downtime.